WHY? I pay $140 a month for 1000gbs of speed yet here i am.

Hello Ibscruff.  I'm sorry you are experiencing trouble with your internet connection. I'd like to help you; however, the public forum isn't suited to protect the personal information I will need to do so.  Please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. Thank you.