tiffanyr, since this had happened, I've been checking the following two post for Cox to reinstate Mouth's previous contributions. No update or resolve. I've been checking these posts because I specifically remember Mouth's comments.
https://forums.cox.com/forum_home/internet_forum/f/internet-forum/29005/list-of-all-cm-status-event-type-codes-with-explanations
forums.cox.com/.../98042