So I've been having problems with intermittent internet for some time now. The modem seems to take a hit a few times a day and I get one of a variety of errors.
I had a technician come out and evaluate the system, and all seemed fine so he concluded that the modem must be bad. I have purchased a new modem and still get dropouts.
I'm trying to come up with answer for what could be driving this....
Here are a sampling of errors on my Netgear CM600
| 2018-06-09, 02:23:17 |
Critical (3) |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:39:56:00:ce:90;CMTS-MAC=00:c1:b1:61:3d:cf;CM-QOS=1.1;CM-VER=3.0; |
| 2018-06-09, 02:22:45 |
Critical (3) |
Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:39:56:00:ce:90;CMTS-MAC=00:c1:b1:61:3d:cf;CM-QOS=1.1;CM-VER=3.0; |
| 2018-06-09, 01:23:27 |
Critical (3) |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:39:56:00:ce:90;CMTS-MAC=00:c1:b1:61:3d:cf;CM-QOS=1.1;CM-VER=3.0; |
| 2018-06-09, 01:23:15 |
Warning (5) |
Unicast DSID PSN startup error |
Here is my signal outlook at this moment
| Procedure |
Status |
Comment |
| Acquire Downstream Channel |
795000000 Hz |
| Connectivity State |
OK |
| Boot State |
OK |
| Security |
Enable |
| IP Provisioning Mode |
Honor MDD |
|
|
|
| <tabindex=-1>Downstream Bonded Channels |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR |
Correctables |
Uncorrectables |
| 1 |
Locked |
QAM256 |
3 |
795000000 Hz |
6.4 dBmV |
40.3 dB |
2 |
0 |
| 2 |
Locked |
QAM256 |
1 |
783000000 Hz |
6.6 dBmV |
40.3 dB |
0 |
0 |
| 3 |
Locked |
QAM256 |
2 |
789000000 Hz |
6.5 dBmV |
40.3 dB |
0 |
0 |
| 4 |
Locked |
QAM256 |
33 |
357000000 Hz |
1.9 dBmV |
39.5 dB |
32 |
1 |
| 5 |
Locked |
QAM256 |
4 |
801000000 Hz |
6.3 dBmV |
40.1 dB |
0 |
0 |
| 6 |
Locked |
QAM256 |
5 |
807000000 Hz |
6.2 dBmV |
40.1 dB |
1 |
0 |
| 7 |
Locked |
QAM256 |
6 |
813000000 Hz |
6.2 dBmV |
40.0 dB |
0 |
0 |
| 8 |
Locked |
QAM256 |
7 |
819000000 Hz |
6.1 dBmV |
40.1 dB |
1 |
0 |
| 9 |
Locked |
QAM256 |
8 |
825000000 Hz |
6.0 dBmV |
40.2 dB |
1 |
0 |
| 10 |
Locked |
QAM256 |
17 |
879000000 Hz |
5.3 dBmV |
40.2 dB |
1 |
0 |
| 11 |
Locked |
QAM256 |
18 |
885000000 Hz |
5.0 dBmV |
40.1 dB |
0 |
0 |
| 12 |
Locked |
QAM256 |
19 |
891000000 Hz |
4.8 dBmV |
40.0 dB |
0 |
0 |
| 13 |
Locked |
QAM256 |
20 |
897000000 Hz |
4.7 dBmV |
40.0 dB |
2 |
0 |
| 14 |
Locked |
QAM256 |
21 |
903000000 Hz |
4.7 dBmV |
40.0 dB |
0 |
0 |
| 15 |
Locked |
QAM256 |
22 |
909000000 Hz |
4.7 dBmV |
39.9 dB |
0 |
0 |
| 16 |
Locked |
QAM256 |
23 |
915000000 Hz |
4.7 dBmV |
39.9 dB |
0 |
0 |
| 17 |
Locked |
QAM256 |
24 |
921000000 Hz |
3.8 dBmV |
40.3 dB |
0 |
0 |
| 18 |
Locked |
QAM256 |
34 |
363000000 Hz |
1.5 dBmV |
39.4 dB |
0 |
0 |
| 19 |
Locked |
QAM256 |
35 |
369000000 Hz |
1.4 dBmV |
39.5 dB |
0 |
0 |
| 20 |
Locked |
QAM256 |
36 |
375000000 Hz |
1.6 dBmV |
39.6 dB |
0 |
0 |
| 21 |
Locked |
QAM256 |
37 |
381000000 Hz |
1.4 dBmV |
39.4 dB |
0 |
0 |
| 22 |
Locked |
QAM256 |
38 |
387000000 Hz |
1.3 dBmV |
39.5 dB |
0 |
0 |
| 23 |
Locked |
QAM256 |
39 |
393000000 Hz |
1.1 dBmV |
39.3 dB |
0 |
0 |
| 24 |
Locked |
QAM256 |
40 |
399000000 Hz |
0.4 dBmV |
38.6 dB |
0 |
0 |
|
|
|
| <tabindex=-1>Upstream Bonded Channels |
| Channel |
Lock Status |
US Channel Type |
Channel ID |
Symbol Rate |
Frequency |
Power |
| 1 |
Locked |
ATDMA |
1 |
2560 Ksym/sec |
17600000 Hz |
45.3 dBmV |
| 2 |
Locked |
ATDMA |
2 |
5120 Ksym/sec |
25800000 Hz |
46.3 dBmV |
| 3 |
Locked |
ATDMA |
3 |
5120 Ksym/sec |
32200000 Hz |
45.5 dBmV |
| 4 |
Locked |
ATDMA |
4 |
5120 Ksym/sec |
38600000 Hz |
46.3 dBmV |
| 5 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
| 6 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
| 7 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
| 8 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0.0 dBmV |
|
I've gotten to the point where I am just randomly replacing cables... i'm not sure where i'll end up but in any case I work from home so this puts a real hamper on my day.
Thanks all.
