Forum Discussion
Can you assist me as well? I am so frustrated with Cox right now. I was told this email issue would be fixed and have had the run around since 5/21. I was also informed that it was a "blocklist" issue preventing my emails from going to my inbox. I have important business to handle and have to search for my emails. Once I move them to the inbox, if I go to my phone or other device, I have to move it again. Cox has my password and still no resolve. The rudeness of the techs when I call is unbelievable. Please call me and help.
- KevinM27 years agoFormer ModeratorHi Desert Dweller, I responded moments ago to one of your other posts. Can you please send us an email at cox,help@cox.com, with a link to this forum thread? There is currently an escalation in progress, and we want to work with you on resolving this in a timely manner. -Kevin
- John22227 years agoContributor II
I have found that the best option is to go to settings/inbox/spam settings and then select "No spam filtering". At least that way you always get all your emails and don't have to worry that Cox deleted something or sent it to the spam folder. It is kind of annoying that the subject shows --SPAM-- for some emails, but that's better than not getting an email. (just my opinion)
- desert_dweller7 years agoNew Contributor II
I have it set as "no spam filtering" and it does not help, but thank you for the suggestion.