Forum Discussion

Michael576's avatar
Michael576
New Contributor
7 years ago

Upstream issues/intermittent connection problem

Greetings, I seem to be having connection issues whenever the upstream light on my modem starts blinking rather than remaining solid. The short of it: Modem: Netgear CM700 Upstream light on m...
connection issues T3 errors Timeout
StephanieS's avatar
StephanieS
Moderator
7 years ago
Michael576

I'm not able to see any issues with any of the upstream channels. Everything looks to be fine. I can see that a technician is scheduled for today. He may need to monitor the line going to your home for awhile to try and capture the issue. Feel free to reach back out here 24/7 if you have any further trouble after the field tech has come and gone.

StephanieS
Cox Support Forums Moderator