Upload speed is being capped at 10mb/s??
I am paying $150 a month for 500mb down and now I'm stuck with 10mb/s upload? What nonsense is this? At a minimum it should be 35mb/s upload (should be more like 100mb/s personally). Stop treating your customers like ** Cox. $50 a month for unlimited is already too much and 1TB is not a high enough cap without it...and now you are gouging upload speeds too.
I want someone to fix this on my account. Tired of having to call, much easier with webcases, chats, or forums vs talking on the phone..