UNRELIABLE PHONE AND INTERNET SERVICE
There have been several internet and landline phone outages over the past week and a half. I hope I am not going to be billed the full amount and my bill will be reduced to compensate for the outages...
Forum Discussion
Hi,
I apologize for the experience you have had. We'd be glad to help. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential services with other customers. If you need help with billing or other account-specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. There, we can assist with your credit request as well.
Greg
