Forum Discussion

Mick536's avatar
Mick536
New Contributor III
5 years ago

Understanding Cox's server-side email filters

Hello all -- I'm trying to get s handle on Cox's server-side email filters. The specific questions I have: What is the difference between 'Discard' and 'File into Trash'? Similarly, what is the...
email
email filter
Mick536's avatar
Mick536
New Contributor III

Hi JP --

That's pretty much my experience, too. I also have the reverse problem. I set up many rules to accept a site's email, and it still gets placed by Cox in spam.  I have had some luck using the approach here

https://lifehacker.com/try-this-gmail-filter-to-rope-off-mailing-lists-and-new-5643977

in 'Content contains' rules. The problem though is that I have to have earlier rules to accept what i want, (see above) and I can't make that foolproof either.

Very specific rules, such as 'from me@alternate.email put in inbox' do work. But I'm never going to buy Alaskan salmon, or need a new bathtub. And those are the ones to stop. Apple mail is smart enough to figure it out client-side. How does it know?

Thanks,

Mick

JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@Mick536

Please check this link and scroll down to spam settings https://bit.ly/32gbncT. Let us know if this helps.


Jonathan J
Cox Moderator
  • Mick536's avatar
    Mick536
    New Contributor III
    5 years ago

    Jonathan --

    Thanks, but no help really. I do all those things and just can't get the rules to work. Things I want to go to spam don't, and things that shouldn't go do. How does Cox make its decisions and how does Apple? If I knew I probably could work it out.

    Does anybody have an example of a working 'mail listing' rule?

    ...Mick