Forum Discussion

techgeek's avatar
techgeek
New Contributor
7 years ago

Unable to receive email

I have several Cox email accounts. I tried to send an email from my main Cox account to another one, but it was never received there. I even checked the spam folder. Why didn't I get it? It has plenty of free space. They're both cox.net accounts. This was done by logging into my account using webmail. Anyone have any ideas? Thanks.

  • MariaL's avatar
    MariaL
    Moderator
    7 years ago
    Hi Techgeek,

    We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com. Be sure to include this post, your full name, and complete service address.

    Maria L.
    Cox Support Forum Moderator