Hi WWalkerinNWA,
We do want to help resolve the issue you are having. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High-Speed Internet services with other customers. Part of having open forum discussions is moderating those that do not fit our guidelines. I understand this is frustrating and we are happy to help, If you need help with localized technical issues, billing, or other account-specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com
Greg
