Forum Discussion

dkkiwi's avatar
dkkiwi
New Contributor
5 years ago

Third party companies who can diagnose service issues

Are there third party tech firms that provide Detailed diagnostics services to help consumers with COX internet service and performance issues? With proper equipment and networking knowledge, custome...
bearone2's avatar
bearone2
Contributor III
5 years ago

not really, unless a former employee took one of the handheld devices cox devices you see the tech using on the house-call!

setting up the equipment mentioned by wmo, for 1st call, monitor, report, remove equipment isn't going to be a freebie!!