Hi Saxworld, we recommend running an Ethernet cord from the back of your PC or laptop, and plug it in directly to the modem. In doing so, this takes the wireless network out of the equation and provides more accurate speed test results. In regards to a traceroute, this sends packets of data from one server to another, which may help to determine where on a server the packet loss is coming from. To get started, simply pull up your CMD (command prompt), type in the word tracert, tap space and enter the IP Address of the videogame server you're trying to play on. I hope this helps. -Kevin M. Cox Support Forum Moderator
