Forum Discussion
new update. had a tech come out on wednesday, and Kyle was by far the most diligent tech to visit. found water in the line from the pole to the house and rewired all of it, and spent the entire 2 hours working. the others, well, they've all spent about 10 minutes before saying "yeah it's not working, we'll send someone out".
also stated that there was still a main line issue that didn't seem to be fixed, and turned in a ticket for that, and someone would be by over the next few days to fix it (didn't need to be here).
next day i found a note after work that one had been by and "checked it" and i couldn't read the writing, but sounded like nothing was done other than checking and saying "it's fine".
everything has been A LOT better, though i must say, from 5/9 afternoon until 5/10 afternoon, i had 6 disconnects. so now over the next few days i'll be seeing how intermittent or frequent the drops continue.
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