T3/T4 timeouts, packet loss, latency
Hi,
I've been dealing wiht inconsistent internet performance and degrading service for a few weeks. All our devices will slowly stop working, and then mgically recover. After plugging some d vic...
Forum Discussion
I also have the same issue along with dynamic range windows violation. I called earlier, and they said it was a modem problem so I got a new modem, but the issue is still present.
Thanks for the data point. I'll be sure to push back on a modem replacement. I'm also seeing power/signal fluctuation messages, are you as well?
- If you're seeing signal related events in the modem logs I'd also suggest trying to bypass any cable splitters or testing the modem at a different cable outlet. If none of that helps with your service concerns it may be necessary to see about scheduling a technician to come troubleshoot further.
-Chris Yeah, I also see power/signal messages. The main one I see is that my upstream power levels are too low but when I called Cox, they also told me that their upstream is capped at 35. Which is below the recommended amount for my modem.
