T3 timeouts - started happening again in recent 2 weeks
Forum Discussion
Hi @Rabiya
I know how frustrating it is to have frequent internet signal drops. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I know how frustrating it is to have frequent internet signal drops. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
bens1 No splitter/ amplifiers in between, the service has deteriorated so bad to have connection drop more than 10 times in the same day.
- @Rabiya
Thanks for letting me know. Because there are no known issues in the area, I would recommend you send us an email at cox.help@cox.com with your full name, full address, so that we can set up a technician visit for you.
Ben S.
Cox Support Forums Moderator
