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I could have written this account... I have been through the exact same situation since Saturday! Thank you for taking the time to write this - it is so frustrating. Round and round I go with tech help - they are so clueless. The first guy said it was a problem in my home and I should pay $10/month for "upgraded help." Its not in my home and I can prove it. Second guy slurred his speech (drinking), third guy was better but didn't fix it. He submitted a form to "someone" that would get back to me in 24-48 hours. Well, that didn't happen either. My whole life is centered around this email address. I'm tempted to just drop it and create another one....but wait, can't do that anymore as of August. WTF?
Woodsman......It has been 4 days since your post. My same issue has not yet been resolved. Has yours? If yours has, what was the fix and did you ever receive an explanation as to the cause?
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