super slow speeds 0645-1845 daily
OK this is weird.. We have 500/10 service at home, same plan for years now. For the last 6-8 weeks, all day long our downstream speed hovers at about 10 mbps instead of 500 as it should be. Upstream...
Forum Discussion
Could this be congestion from too many people using the internet at that time? And the fact you're using an older DOCSIS 3.0 modem. What model modem do you have . Can you show the signal levels from 192.168.100.1?
The modem is 3.1. It’s fine. Works great 12 hours a day. This is super frustrating.
What model modem? Can you post your signal levels? Both when the problem is happening and when it's not. I can give instructions once I know what model you have.
As for it being a provisioning problem, I doubt it. That would bottleneck the speed all the time. Not just sometimes.
Nah that's not it. During the day my wife is working and she's the only one eating any bandwidth at all, and it's super minimal (email, web stuff mostly). Modem is an Arris SB8200. I just sent screenshots of the signal levels to cox.help@cox.com.
Congestion could be caused by excessive traffic on your node, not just your dropline. What your neighbors are doing can affect you.
Well aware of that, but I'm in a rural location with a total of 7 houses on our entire street. Someone would have to be consuming an insane amount of bandwidth, and only for 12 hours daily, to be causing this. Tomorrow a tech will be out and hopefully he'll be able to figure out what's going on. I'll update the thread with progress/resolution.
