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Crownview's avatar
New Contributor III
2 years ago

Strange email "Your account is locked for safety"

We received a strange email "Your account is locked for safety". Says "had to lock your account because security flagged some odd behavior" And, "Reset your password at ***.*** and you'll regain ...
  • ColleenD's avatar
    2 years ago


    Thank you for taking the time to post in the Cox Internet Forums. I can verify that this is a phishing email because I've received it myself very recently.

    Please forward the email to and then delete the original message without accessing any of the fraudulent links included in the email. If you have provided any information at these links please visit to change your password to a unique password you have never used before and check that your webmail settings such as forwarding rules have not been compromised.

    Please see about fake Cox emails.

    Please let me know if you need additional assistance.

    Cox Forums Moderator