Forum Discussion

dewwby's avatar
dewwby
New Contributor
6 years ago

Straight up lie about the Panoramic WIFi Modem by Technicolor

So trying to hook up Ethernet port two.  No go.  Login to modem admin and look under hardware>LAN and it says that port 2 is inactive then has a check box to dedicate to home security (but it will no...
LisaH's avatar
LisaH
Moderator
6 years ago
Hi Dewwby. Both ports on the Panoramic Gateway 4141 should be active and available to use. My recommendation is to swap out the equipment at the local solutions store or if you prefer a service call, please email cox.help@cox.com and include this link along with your complete address and name on the account. Thanks, Lisa - Cox Support Forums Moderator.
  • dewwby's avatar
    dewwby
    New Contributor
    6 years ago

    You are the first wit a real answer. I will try that, thanks