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selly1x's avatar
selly1x
New Contributor
5 years ago

Store rep did not add unlimited to my promo plan

https://imgur.com/a/ABa1nm3

I went to the cox store to get my modem and installed it on Friday. This is the plan I signed up for but I think the store rep didn't get it down right as my account is showing it not including the unlimited package.

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago

    @ selly1x

    Please email me at cox.help@cox.com with your service address and the name on your account. This will allow us to locate your Cox account.


    Jonathan J
    Cox Moderator