STOP SENDING ME PROMOTIONAL EMAILS
No matter how many times I update my settings to disable promotional emails .. they will revert back to the default of "send me emails" I have talked to online reps who have even disabled them FROM Y...
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I have done as you asked and copy and pasted the information from this thread into an email, then included my service address.. I hope we find a fix to this so that anyone experiencing these same symptoms can find relief.
they fixed it for me over a year ago. i still get snail mail, but it's now a dribble. it was irritating that they could get me with "buy more ** from us" but not any warning when maintenance, etc was being done in our area,....or when they planned to turn my world upside down!
