I am getting 1-5% packet loss in fortnite when my problem was "fixed" I would like to get this fixed bc this is dumb. im paying 200$ for what? a trash experience, sorry to say it but i am fed up with this.
Hi Zurq, we are not detecting any packet loss on our end. If the packet loss is occurring outside of the Cox Network (and occurs on Amazon's, for instance), then we would recommend reaching out to Epic Games directly. In regards to port forwarding, this is under:
Network > Advanced Settings > Port Forwarding > Add Port Forward
Hi Zurq, what type of device is using this IP Address? Are you trying to port forward to a wireless router or to a device in the home? Once you choose the device in your home to port forward to, you can then select Xbox Live, Playstation 4, Minecraft, World of Warcraft, etc. You can also do a manual set up, where you can simply add the port number and protocol. -Kevin M. Cox Support Forum Moderator
To clarify, COX is the perpetrator here - they own faulty hardware which reorders UDP packets to AWS, and then AWS drops them, causing what seems to be "packet loss". Order matters for video games. When the order isn't perfect, fortnite detects this and drops the packets. This is the issue. It is entirely COX's fault.