Forum Discussion

Mlh's avatar
Mlh
New Contributor
7 years ago

Sporadic and unreliable panoramic WiFi service

We have had the panoramic for less than two months. If I had a dollar for every time that we have reset the modem, I could comfortably retire! I did a reset through the Cox internet tools a few days ...
LatitiaS's avatar
LatitiaS
Moderator
7 years ago
Hi Mlh,

I am sorry to hear of your chronic connectivity issues. I'd like to secure an appointment for a technician to come out and investigate further. Please send us an email to cox.help@cox.com with your preferred day/time (morning, afternoon or evening) and a good contact number to get started. Installing an extender may be an option. We look forward to hearing from you soon.