Zurq
5 years agoContributor II
Split Node
I have been having ongoing issues with cox since I got Cox as my isp, nothing but trouble from billing to internet issues, at the moment is unusable, my question is that is a split node what I need r...
There seems to be a lot of people having this problem with oversaturation on nodes(insufficient infrastructure). I've been trying to get this solved for over 7 months, bought 4 different modems with no avail. Had 5 techs out and over 30 calls to cox. Filled a FCC complaint and the next day told me they were not planning on upgrading the infrastructure in my neighborhood this year. I'm sadly paying $100 a month for internet that I can only watch videos or browse the web on. I'm assuming they don't really care about people that rely on a quality stable connection to compete.
File a complaint to the BBB, your attorney general, congressman, and senators. FCC is not enough, Get neighbors to complain and file complaints as well.... Cox needs to and will be held accountable for their failure pre coronavirus, and even more during.... Spread the word, every complaint, call, etc adds up and helps!