Forum Discussion
Bruce
Honored Contributor III
If you're only getting 300, downgrade to 300 Mbps. Test it after a "while."
sevaul
2 years agoNew Contributor
Kind of my thought; all my equipment supports 1000mbps; drivers are updated, cables are good as far as I can tell. If I am getting by without the extra speed might as well downgrade to the 500mbps tier.
I should still get the same speed after all unless Cox throttles it down because I am not on gigablast...
- Bruce2 years agoHonored Contributor III
Cox has a 300 Mbps plan. If Cox can only provide you 300 Mbps, subscribe to their 300 Mbps plan.
- Allan2 years agoModerator@Sevaul, We can certainly look into these slow speeds for you. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
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