bigd9834
12 months agoNew Contributor II
Speed drops to 30mbps
I am on the 500/50 plan, last two weeks my download speed would drop to 30mbps, i would have to power cycle the modem or reset it thru cox app, it works for about 2-5 days then it drops to 30 again. My modem is arris sb8200 and I logged in and checked all the power levels and snr, all are within range. I reset it to factory and will see how it goes. Just wanted to see if anyone alse having this issue, i am in Phoenix.