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Nightshade's avatar
Nightshade
New Contributor
7 years ago

Speed drops overnight from ~270Mbps to ~2-6Mbps 3rd day in row - SB6190 + DSA321N

Hello Everyone, We upgraded our Internet speed to 300Mbps Package and as soon as we installed new SB6190 modem using a splitter provided by Cox, we were getting promised speeds. We activated SB6190...
Arizona
connection issues
modem
slow issue
MaryF's avatar
MaryF
Former Moderator
7 years ago

Hello Nightshade,

We'd like to take a closer look at your equipment and modem signals. Please email us at cox.help@cox.com with your full name and street address.  Thanks.