Hi Ryan00,
I apologize for the trouble you are having connecting to the Panoramic wifi modem with some devices. We want to help. I can think of several this that may be causing this I would like to check on your wifi modem. Please reach out to us privately. Our email address is cox.help@cox.com Please include your name, full street address and a link to this forum thread.
Greg
My Samsung frame tv, my iPhone and MacBook Air connect. My TCL Roku tv, my 10 year old Samsung and my Vizio with Roku streaming stick don’t connect. Spent an hour on the phone with Cox, who said they couldn’t fix it, and hour with Roku who couldn’t fix it and I now have 3 TVs with no connectivity. Ridiculous.
amybesq, I am sorry you're having issues connecting your devices. Have you already tried resetting the gateway to factory settings?
Hi Shariel, I have. I’ve also reset the televisions. I’m at my wit’s end.
Please send us an email to Cox.Help@Cox.Com with your full name and address for assistance.
