Do a traceroute, and log the ip addresses.
Then do a ping test to each one, till you find where the slowdown takes place. If it's inside the Cox network, but outside your home, then Call cox, ask to be escalated to CAG, and explain what you have done and the readings, where the issue takes place. If it's PAST the cox network, there isn't much you can do. If it's in your home/ router/modem etc, then a trouble call may be the fix for you.
So we completed a traceroute, and pinged the single IP address that we have for the PC, is there something else that I am missing as it's showing 4 packets and all are good with literally no delay so I'm sure I'm doing something wrong. My experience is more into game design and very very little knowledge of network troubleshooting, could you possibly elaborate or point me in a direction that could help? Thank you in advance! Hope you have a happy and safe 4th!
