Forum Discussion

JbaileyMc's avatar
JbaileyMc
New Contributor
10 months ago

Signal Noise

I live in an apartment complex in Baton Rouge, for the past three weeks I’ve been dealing with signal noise. Is there anyway to fix this issue because I can barely do anything on Wi-Fi for less than 10 minutes. I’ve had a technician come out to replace the router hoping it would solve the problem, it didn’t. Really just frustrated at this point as I’m paying for internet that isn’t working. 

  • JulianN's avatar
    JulianN
    Moderator
    10 months ago

    Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post at Cox.Help@cox.com for further assistance. Thank you!