Forum Discussion
Battlefieldpack
New Contributor II
1 am, not even peak hours and I still have 27% packet loss average in game. Seriously about to drop Cox over this.
LisaH
6 years agoModerator
Hi Battlefieldpacketloss. Are you only experiencing an issue with your internet when playing games that go through Amazon servers? If you would to get assistance with your issue, please send this information along with your complete address and name on the account to cox.help@cox.com. This will allow us to assist you in real time. Thanks, Lisa - Cox Support Forums Moderator
- Battlefieldpack6 years agoNew Contributor II
Yes, to Amazon. I tether my 4G phone and play on wi-fi when I want to play Battlefield V.
- StephanieS6 years agoModeratorBattlefieldpacketloss,
Please send an email with your full name and address so I can take a look. Our address is: cox.help@cox.com. Please mention the packet loss problem in your email so we will have a reference. Thanks!
StephanieS
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