Forum Discussion

Rjamesjr's avatar
Rjamesjr
New Contributor
11 months ago

Service sucks

Cox service sucks internet been up and down all last week and before and no one seems to care they schedule service times when you tell them you can’t they like we doing that for escalations service report that way they call you and also told us we canceled service well when it doesn’t work it doesn’t work my whole internet is down more down then up they send tech don’t know anything I’m 16 years invested I’m about done I don’t need to email anyone 

  • Allan's avatar
    Allan
    Moderator
    11 months ago

    Hello. I do appreciate your tenure with our family and want to help with any service issues you may have. Please feel free to send an email with your full name, address, and a brief description of the concern to cox.help@cox.com.