Forum Discussion

thatwilsonguy's avatar
thatwilsonguy
New Contributor
5 years ago

Service Problems

My service has been disrupted for about a month. Sorry for the weird way to post this, my posts were being caught by the filter as spam so I was experimenting with what was causing it. Apparently pasting my modem logs directly into the message was the issue.  

2 Replies

    • FatDaddyWampus's avatar
      FatDaddyWampus
      Contributor

      Your downstream levels are pretty hot.  0 dbmV is the preferred target.  I'd attenuate that down by at least 5db.  This will also cause your upstream power to come up to better levels.  If your upstream power is too low, it will be too close to the [acceptable] noise floor which will affect your connection to the CMTS and could be the source of all those uncorrectables.