Forum Discussion

WishIDidntHaveC's avatar
WishIDidntHaveC
New Contributor

See data usage by device?

I went over my data usage for the first time this month. How do I see which devices are using the most data each month? This is such a simple request but I cannot find anything in my online account or the Cox WiFi App. 

data
Data Usage
devices
internet

4 Replies

Sort By
Most LikedOldestNewest
  • MichaelJ's avatar
    MichaelJ
    Moderator
    Hi WishIDidntHaveCox,

    I apologize for the inconvenience, however, the Cox Data Usage Meter does not break down usage per device. This link has some useful information about Data Usage: www.cox.com/.../data-usage.html

    Thank you,

    Mike J.
    Cox Support Forums Moderator
    • lbcounslr's avatar
      lbcounslr
      New Contributor

      Your site says it does.  We have been going over limit for our plan for the past few months, but nothing has changed as far as devices.  I want to know why!

      • SharielH's avatar
        SharielH
        Moderator

        Hi lbcounslr, 

         

         Yes, our Site says that the number of devices will affect your Data but it does not say there is a way to see which devices has the most usage. Here is the link for more information on Data Usage, https://www.cox.com/residential/internet/learn/data-usage.html . If you feel nothing has changed, the best option would be to change your password and slowly add your devices back.