Forum Discussion

MGStJohn22's avatar
MGStJohn22
New Contributor
4 years ago

Scheduled Outage

I want to understand why Cox would choose to do a scheduled outage on a Monday in the middle of a pandemic when they are aware that more people than ever are working from home.  Starbucks, clos...
not any less inconvenient
Scheduled Outage
Andrew_Wees's avatar
Andrew_Wees
Contributor III
4 years ago

So what would you have them o do wait for a failure and take a day to find and fix or preventive maintenance?

  • MGStJohn22's avatar
    MGStJohn22
    New Contributor
    4 years ago

    I would ask them to schedule it on a weekend. It’s far less inconvenient for majority of people. 

    • BrianM's avatar
      BrianM
      Moderator
      4 years ago

      We have far too many areas to upgrade overall to delay each one until a weekend, unfortunately.

      Brian
      Cox Support Forum Moderator