Forum Discussion

SoonerDave's avatar
SoonerDave
New Contributor
3 years ago

SB8200 lost upstream bonded channels - power too low

For about one year now, I've had an Arris SB8200 cablemodem and Cox 300Mbps Internet tier, and this has worked esssentially flawlessly in that time. I've had Cox Internet even longer with very few is...
bonded upstream
sb8200
speed problem
SoonerDave's avatar
SoonerDave
New Contributor

I've reset my connection probably ten times in the last three days. No difference. Cox truck is coming tomorrow.

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Reset or reboot?

  • SoonerDave's avatar
    SoonerDave
    New Contributor
    3 years ago

    I have done both. I have done the hard factory reset, to no avail. I've rebooted the modem multiple times, as has Cox. They even said they reprovisioned it. No joy.