Your service was "esssentially flawlessly" on 11 May, so everything within your demarc is fine. After the issue in your area, your upstream seems to have not fully bonded because I only see 5 channels as opposed to 8. Try logging into your Cox account to reset your connection.
I've reset my connection probably ten times in the last three days. No difference. Cox truck is coming tomorrow.
Reset or reboot?
I have done both. I have done the hard factory reset, to no avail. I've rebooted the modem multiple times, as has Cox. They even said they reprovisioned it. No joy.
