Forum Discussion

Myandlc's avatar
Myandlc
New Contributor III
5 years ago
Solved

Same problem for months, 5-6 tech visits, no fix

It's really insane how many times I've tried to get this issue fixed, and it seems like cox has just completely given up. The first four tech visits they just sent contractors out to check the coax a...
  • Myandlc's avatar
    Myandlc
    5 years ago

    After a THIRD attempt at a fiber line install (3rd one being done by a field tech lead), everything finally seems to work properly (for now).

Myandlc's avatar
Myandlc
New Contributor III

After a THIRD attempt at a fiber line install (3rd one being done by a field tech lead), everything finally seems to work properly (for now).

Karen_R's avatar
Karen_R
Former Moderator
5 years ago
@myandlc Hello Myandlc, glad the services are working properly. Please let us know if there are any other problems. Thanks

Karen
  • Jasonandre504's avatar
    Jasonandre504
    New Contributor
    5 years ago

    I'm having the same problem.

    • CrystalS's avatar
      CrystalS
      Former Moderator
      5 years ago
      @jasonandre504 Hello Jason. Please email us the issue that you are having at cox.help@cox.com. -Crystal