Routing issues to Blizzard?

Question

after multiple weeks of the same intermittent packet loss every 10-15 seconds I gave it a chance to consider other issues besides a new game launch/ high traffic causing my issues. This is only experienced with any communications with overwatch blizzard servers/addresses&nbsp; &nbsp;
First MTR --&nbsp;
21/10/2022 21:38:53 UTC--------------------
MTR:Start: Fri Oct 21 21:38:54 2022HOST: ord1b-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev 1.|-- 24.105.63.82&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0.0% 10 0.5 0.6 0.5 0.9 0.0 2.|-- 24.105.62.150&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0.0% 10 0.8 0.8 0.7 1.2 0.0 3.|-- 137.221.66.14&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0.0% 10 1.1 2.1 0.9 10.9 3.1 4.|-- ???&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 100.0 10 0.0 0.0 0.0 0.0 0.0 5.|-- 137.221.69.34&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 12.4 2.6 1.4 12.4 3.4 6.|-- CHGOBBRJ01GE030100.r2.ch.cox.net&nbsp; 0.0% 10 1.5 3.5 1.3 20.1 5.8 7.|-- mtc3dsrj02-ae1.0.rd.ok.cox.net&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 21.7 21.2 21.0 21.7 0.0 8.|-- ???&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;100.0 10 0.0 0.0 0.0 0.0 0.0 9.|-- ip68-229-228-198.ok.ok.cox.net&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;30.0% 10 32.1 33.9 31.5 40.5 3.1

Second MTR a little later --
21/10/2022 23:22:39 UTC--------------------
MTR:Start: Fri Oct 21 23:22:39 2022HOST: las1a-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev 1.|-- 137.221.104.66&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 0.8 0.7 0.6 0.9 0.0 2.|-- 137.221.105.14&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 0.7 0.9 0.7 1.1 0.0 3.|-- 137.221.66.22&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 0.5 0.5 0.3 0.9 0.0 4.|-- 137.221.83.86&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 1977. 2195. 1575. 2822. 356.5 5.|-- ???&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;100.0 10 0.0 0.0 0.0 0.0 0.0 6.|-- 137.221.68.32&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 0.0% 10 5.9 6.3 5.8 8.3 0.7 7.|-- langbbrj02-ae1.301.r2.la.cox.net&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0.0% 10 5.4 6.8 5.4 14.0 3.1 8.|-- mtc3dsrj02-ae1.0.rd.ok.cox.net&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0.0% 10 36.5 37.2 36.4 40.7 1.3 9.|-- ???&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 100.0 10 0.0 0.0 0.0 0.0 0.0 10.|-- ip68-229-228-198.ok.ok.cox.net&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;10.0% 10 51.5 48.0 44.9 51.5 2.1

I messaged cox - guy said he couldn't find my equipment - told me to call them, so I did.

got forwarded 4 times to receive the same process of " can you reset your modem " - not to be rude but it was as if no one knew what I was talking about with my MTR results so I'm here now... as far as I know, this last hop at the cox node is a bad sign having PL at the very end? idk, some advice would&nbsp; be much appreciated!

- Thanks!&nbsp;

tiptoe3008 · Answer

I’m having this same exact issue&nbsp;

trusion · Answer

Nvm, they tried to sell me a gaming package instead of helping LOL ( swapping ISPs instead of dealing with this )

jonathanj · Answer

@Trusion

I know how exasperating it is to have lag while gaming &amp; streaming. Are you experiencing this only when gaming and are you hardwired or wireless?

Jonathan J                          
Cox Moderator

allan · Answer

@Tiptoe3008, We can help look into this issue for you. Please send us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.

Forum Discussion

Routing issues to Blizzard?

Related Content

CONSISTENT HIGH LATENCY ISSUES WITH BLIZZARD'S WORLD OF WARCRAFT!!!!

Cox vs Blizzard

Slow trace route w/time outs

Routing issues

Morning Boot Issue

Recent Discussions

Unable to work due to internet dropping out.

Internet a joke

Internet Not Working

Breach of a verbal Contract

Why my internet went up it’s 9.95 a month