Forum Discussion
- KevinM2Former ModeratorHi DanAz, I would recommend downloading our Cox WiFi app for the Panoramic WiFi, http://bit.ly/2KArX29. After you download it, tap on:
Network > Advanced Settings > Port Forwarding
By opening up designated ports on your home network, these external applications can access a specific device in your home. Port forwarding is commonly used for online gaming. Additionally, I would suggest hard-wiring a PC or laptop to the Panoramic WiFi, for optimum results. If you choose to stay on a wireless connection, it may be best to have one network name and password. This is because the Panoramic WiFi utilizes band steering technology, http://bit.ly/2KFOqKV. Lastly, please ensure your channels are set to automatic. In doing so, this helps to ease network congestion, thereby providing a better customer experience.
This can be accomplished by tapping on:
Network > Advanced Settings > 2.4 and 5 GHz WiFi > Channel Select
I hope this information helps. -Kevin M. Cox Support Forum Moderator- ConradAzNew Contributor II
I did but it doesn't allow me to apply the changes
- LatitiaSModeratorHi DanAz,
I would recommend looking into our Cox Complete Care for further support. This optional subscription allows a broad range of advanced support beyond what comes standard with Cox services. For more information please visit https://bit.ly/2fN1nnQ.
Latitia
Cox Support Forum Moderator
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