Repeated Poor Service
I have been a Cox customer for many many years and have had issues off and on but the service just seems to be getting worse and the cost just seem to be going higher for the bad service. I would re...
Forum Discussion
We are having this same exact issue. We've even had to down grade our plan due to only getting the minimal connection speeds. We've had a white light on for like 30 min now.the app says they can not find our device which is confusing. Now I'm having billing issues with them even when I switched my plan before the new billing rotation and they still feel the need to charge me a prorated difference...I've been thinking about switching too. This is the first year I've had issues, even through COVID and it's crazy to me how little information their employees can tell us or help us with without finding a solution.
