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OzzieMike's avatar
New Contributor II
4 years ago

Recommended DOCSIS 3.1 Modem?

While I know Cox has a list of certified DOCSIS 3.1 modems, is there one of these modems that stands out above the others?  Or, perhaps, a 3.1 modem to steer clear of?

I'm considering upgrading my connection speed, and my Arris SB6183 modem won't handle anything above around 350 Gbps (if memory serves), so I know that, prior to upgrading my connection speed, I need to replace this Arris router with a reliable DOCSIS 3.1 modem.

Any recommendations?

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    • OzzieMike's avatar
      New Contributor II

      Allen...thank you.  Yes, I have already reviewed that list, but was hoping I could get some opinions on one or more over others.

      • LisaH's avatar
        Hi OzzieMike. I apologize that we are unable to advise you which modem to pick. I usually do research online before buying electronics. This allows me to make an informed decision. - Lisa, Cox Support Forums Moderator
  • Bruce's avatar
    Honored Contributor III

    It's the technology you should be considering and in this case, the technology is DOCSIS.  One manufacturer's technology isn't any better than another because DOCSIS is a standard or protocol.  Perhaps consider the latest version of this technology:  3.1.

    I don't know if 1 manufacturer's hardware is any better than another because I'll assume all these boards, chips and connectors come from the same places.

    As for the mixed reviews, I don't feel a lot of these reviewers know what they're talking about.  If they can't figure something or research a problem, they'll call the something junk.  Just because someone gave an opinion, it doesn't mean it's a credible opinion.

    Stick with the "big" brands, future-proof with the latest version and you'll be okay.