Forum Discussion
Bruce
Honored Contributor III
You can attempt an NSLookup at home via command prompt. For example...
C:\Program Files\Support Tools>nslookup youtube.com
Server: cdns1.cox.net
Address: 68.105.28.11
Non-authoritative answer:
Name: youtube.com
Address: 172.217.2.110
I underlined what you'd need to type.
chigirl97
4 years agoNew Contributor II
Great! I will try it when I am at home!
- Bruce4 years agoHonored Contributor III
You said your boss also subscribes to Cox. Does he have a Pano unit as well?
- chigirl974 years agoNew Contributor II
I was able to get the address and then I used that instead of the name, but still no luck. I am going to try factory resetting the Pano modem I have and try to get Cox on the phone to figure out if they are for some reason blocking the port.
- chigirl974 years agoNew Contributor II
I believe that he does because he recently had to upgrade his modem because the one he had before is no longer supported
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