Connecting external drive to router
Since the Arriss does not have a USB port how do i connect an external drive (4tb) to is using a NAS adapter (usb to ethernet)? Google only has help if the router has a usb port which a lot do not. i...
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lets not get into a thing. the issue is a Cox issue. period. they supplied their machine. if i didn't have their machine i would have asked the question in a different forum. The first machine i had did have a USB port but it died and the tech person said i could use a USB to Ethernet adapter to connect my external to the network. unfortunately that was not the case after a few weeks of research so i came here to see if any one else had done it. Otherwise i don't appreciate your smarmy-a** commentary.
It's actually NOT a Cox issue. They will assist connecting computing devices to the ethernet, but most items past that require advanced support by the paid service Cox Complete Care.
I was advanced support (Tier 2, then CAG) for Cox, and I absolutely know what I am talking about. The connecting of an external hard drive to the router, whether it's via USB or Ethernet, is not a Cox supported issue. Even if the tech said get an ethernet to usb adapter, it's not something that Cox would support, if you bought one and it didn't work.
His answer to you was a factual answer, not a smarmy answer. Emailing Julian will take you to a recommendation that you sign up for paid service Cox Complete Care, and even THEN, they may not be able to assist.
WiderMouthOpen actually tried to provide you the best information possible, as have I. Take the info and do as you wish, but, WiderMouthOpen is owed an apology.
