Forum Discussion

Stanfield's avatar
Stanfield
New Contributor II
7 years ago

Random Disconnects and Disruptions. Are these levels ok?

I continue to get these types of errors on my Motorola MB8600: 16 consecutive T3 timeouts while trying to range on upstream channel 2 Unicast Ranging Received Abort Response - Re-initializing ...
LisaH's avatar
LisaH
Moderator
7 years ago
Hi Stanfield. You technically only need one upstream channel as our max upstream is 38 mbps. Also, our minimum upstream signal is 31, which is a little less than Motorola's. If you wish to troubleshoot, please email us at cox.help@cox.com with your complete address and name on the account and we will be glad to assist you. Thanks, Lisa - Cox Support Forums Moderator