Forum Discussion

frankly_speakin's avatar
frankly_speakin
New Contributor
3 years ago

Pricing

How do we fight a monopoly that used old government/public money infrastructure to expand? For the death of my I cannot figure out the math on the price. Either is price gouging or they have too many employees to manage a self managed service.

Also chat option is gone. Are call centers back now? I pinged them on Twitter, but ** replies. 

pricingdiscontent
  • CrystalS's avatar
    CrystalS
    Former Moderator
    3 years ago
    Hi @Frankly_speaking,

    I understand the importance of keeping an eye on your bill. I want to help and review your service rates. I'm here to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S.
    Cox Support Forum Moderator