Pointless.
Lol pointless.
Forum Discussion
H, there. I'm really sorry about the packet loss and issues with your connection. I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I'm happy to assist you. -Chris
Chris, can you comment on the anti-spam feature of the forum that seems to be blocking posts? I have talked to several people on Reddit who have said they can't post here. They are usually trying to post modem logs like above. Is it the MAC address that is triggering the block? I notice this post took 2 days to show.
- Hi WMO, I can explain part of what's happening. The post in question, as well as others that include modem logs, was held because the logs trigger a filter on repetition. Rather than posting immediately, the post is held for review and is then released by a moderator. This is an intermittent issue for which we've tried to compensate. Not all posts with modem logs are impacted. Folks who are unable to join Forums, who try to create a new thread and get an error, or who post but the post doesn’t appear should email us so we can further investigate. I’d want to look into the Forums issue while also addressing the service issue. -Becky, Cox Support Forums Moderator
That makes a lot of sense. Glad your aware of it. Thanks!
