Forum Discussion
Can you post your signal levels too? The T4 error is the most service effecting. That is usually caused by a bunch of T3 errors happening at the same time. T3 errors are caused by noise on the upstream. Have you isolated all your internal coaxial wiring? No splitters or amps? If so, you need a technician.
- Natalone2 years agoNew Contributor
I haven't checked this form since and it's ultimately a waste of time. The problem is still on going it's been at minimum 4 weeks of this 3 of my neighbors that have cox also have the same problems they all use the modern/router provided from cox.
I have had a tech come out all wiring has been confirmed to be solid there is no splitters iv been here 3 years never had I problem I bought a new modem (same brand also don't really give a *** what company owns it it's worked flawlessly the entire time I have had it here with no changes until cox upgraded the area as well as the storms likely compounding issues)
The end user gets to come to this pointless forum to "troubleshoot" or talk to a rep on the phone making probably 12 dollars and hour to go through all the same ** we all know to well. I don't currently have my signal level readings as I am posting this from my phone not at home but I can assure you they are bad, I posed them to the cox communication reddit.
It's not my mb8600, it's not anything wrong at my address. I have a second tech that is coming on July 13th. There has been multiple neighbors completely drop cox.
The end user doesn't get information about what these "line techs" might even be doing they have come to my location upwards of 10 times in the past few weeks nothing ever changes it's OBVIOUS that they are not actually sending enough eyes to the site of the problem to actually DIAGNOSE AND RESOLVE THE ISSUE.
Your avarage old lady or work from home mom couldn't care less to fight about this. Oh well internet buffered or dropped for 20seconds to 30 minutes again cox ** I'll change eventually.
It's be FOUR WEEKS of unusable trash connect. At best you can watch a stream or a video for a few hours at most at a time. You want to talk with someone on VOIP or play a game online? Lol get real it's not happening.
The second tech coming to my house will get all the information I have and if cox doesn't want to get serious about actually fixing the AREA WIDE problem then FCC is the next people I'll be speaking with.
- WiderMouthOpen2 years agoEsteemed Contributor
I haven't checked this form since and it's ultimately a waste of time.
Sorry you feel that way. Have a nice day. 🙂
- Natalone2 years agoNew Contributor[deleted]
- Darkatt2 years agoHonored Contributor
The MB series of modems, (Zoom Modems, since all they did was buy the name motorola and slap ity on their equipment), is a POS modem). I would use a LINKSYS modem before I got the MB series of modem. Any number of people have fixed their issues by replacing their zoom/MB modem.
Do wou want to address your issue, or do you want some cheese with that Whine
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