Ping Spikes and Jitter
Hello all! As the subject says I am having some serious ping spikes/ Jitter issues over the past month. I have been in contact with several phone reps and 1 tech that has found 'nothing wrong' even t...
Forum Discussion
https://consumercomplaints.fcc.gov/hc/en-us if you want cox to notice or care... file a complaint with the FCC... I've been a cox customer for 15+ years, and legit..... FCC complaint is the only way they will pay attention to you and your issue. You will here from them within 24-48hrs, and they are required by law to not only contact you, but investigate the issue, and provide a resolution to both you, and the FCC
ericb They must be backlogged on FCC complaints, mine was sent to Cox on the 26th but no response yet. Internet reached levels today where I can no longer work from home off my company VPN. The good news is I work for a very large tech company in a rather high up position and so our legal team is now getting involved since its directly impacts COVID-19 relief that my company/team is coordinating. But this issue that everyone is having now has existed for 2 plus years in my neighborhood as the node has been saturated that long and I have well documented escalations and attempts to drive a resolution with Cox over those two years.
