Forum Discussion

ChrisLee's avatar
ChrisLee
New Contributor
4 years ago

[Phoenix, Arizona] High jitter

I've been having sudden high rate of jitter starting around 02/02/2021 at Phoenix, Arizona. Around zip code 85051.

It's not constant, but it has been occurring frequently.

Why is this happening?

4 Replies

Replies have been turned off for this discussion
  • BenS1's avatar
    BenS1
    Former Moderator
    Hi @ChrisLee,

    I know how frustrating high jitter can be. Do you happen to have any screenshots of any Traceroutes, Pingplots or WinMTRs that you have done while hardwired into your modem?

    Ben S.
    Cox Support Forums Moderator
  • Happening here in 85022 last 3 days. Making anything latency dependent impossible with spikes to over 300 pretty regular.

    • CrystalS's avatar
      CrystalS
      Former Moderator
      Hello Phoenix Flamingo,

      This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Please not personally. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

      Crystal S.
      Cox Support Forum Moderator